LG please pay a little attention to your service

I had bought 2 lg lifeband as gifts for my friends. Even looked online for some not very high rated comments about this product but honestly those life bands had some features and design that fit my friends. However both had problems with syncs with their phone, one is samsung s5 and other is iphone6 plus. Pleasse fix your app and work something to support your customers

Dalton do about LG Fitness